Popular Services
Report an issue or request something that you could not find in the Service Catalog.
Request registration for a device that you can't register yourself
• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.
Card Access Issues should be reported here.
• Card Issues
• Door Issues
• Request a software install
• Request a software license
• Configuration changes/updates
• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender
Use this form to request updates to an existing service.
• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.
Use this form to request an extension of your Oneonta account if you're a recent graduate and your account has been disabled
• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access
• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers
Request a reset of on an Oneonta domain password, used for computer logins, email, etc.
• This form is used to request to have IT equipment set up in learning spaces around campus.
• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)
Request a guest login account for a classroom or lab computer.
• This form will request a new standard computer for new hires