Popular Services

Report an issue or request something that you could not find in the Service Catalog.

Request registration for a device that you can't register yourself

Request access to the VPN to connect to the campus network for accessing specific resources

• This is where you can request a change to ID card access.

Use this form to request updates to an existing service.

Request grade analysis from IR

• Request for paper, toner, or help with a printer

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

• This form is used to request to have IT equipment set up in learning spaces around campus.

Use this form to request a new phone service.

• Connect to a specific printer

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

If you have a question about your SharePoint site, use this form for assistance.

Online Directory Updates

• Request a software install
• Request a software license
• Configuration changes/updates

Card Access Issues should be reported here.
• Card Issues
• Door Issues

Request a SharePoint Intranet site for your project, department, or other campus community.

• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

Please use this form to submit a data request to Institutional Research.

• Request the creation of a new listserv or changes to an existing listserv.

• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)