Popular Services

Report an issue or request something that you could not find in the Service Catalog.

• This is where you can request a change to ID card access.

Request access to the VPN to connect to the campus network for accessing specific resources

Request grade analysis from IR

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Request help to access the internet

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

Use this form to request updates to an existing service.

• Request a Banner Release or patch install.

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• Request for paper, toner, or help with a printer

• Request a software install
• Request a software license
• Configuration changes/updates

• Wired Port Activation

Use this form to request a new phone service.

Card Access Issues should be reported here.
• Card Issues
• Door Issues

Shared Mailbox Access Management

• Office computer issues

If you have a question about your SharePoint site, use this form for assistance.

• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers

Request a new shared mailbox with access for multiple people

Online Directory Updates

Request a reset of on a SUNY Oneonta password, used for computer logins, email, etc.