Popular Services

Report an issue or request something that you could not find in the Service Catalog.

Use this form to request updates to an existing service.

• This is where you can request a change to ID card access.

Request registration for a device that you can't register yourself

• Surplus pickups of computers, monitors, computer peripherals, and printers

Card Access Issues should be reported here.
• Card Issues
• Door Issues

• Office computer issues

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

Shared Mailbox Access Management

Request access to the VPN to connect to the campus network for accessing specific resources

• Wired Port Activation

• Request a software install
• Request a software license
• Configuration changes/updates

• This form is used to request to have IT equipment set up in learning spaces around campus.

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• Office move request form
• This move request form includes the phone

• Classroom technology help and resources
• Projector Issues
• Audio Issues

Use this form to request a new phone service.

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

Use this form to request an extension of your Oneonta account if you're a recent graduate and your account has been disabled

• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers

• This form will request a new standard computer for new hires

Request a SharePoint Intranet site for your project, department, or other campus community.

• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)