Popular Services

Request registration for a device that you can't register yourself

Report an issue or request something that you could not find in the Service Catalog.

• This is where you can request a change to ID card access.

• Request a software install
• Request a software license
• Configuration changes/updates

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Card Access Issues should be reported here.
• Card Issues
• Door Issues

Request access to the VPN to connect to the campus network for accessing specific resources

Use this form to request updates to an existing service.

Shared Mailbox Access Management

• Office computer issues

• Wired Port Activation

• Connect to a specific printer

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

Request a new account with an on-campus sponsor

Request a reset of on an Oneonta domain password, used for computer logins, email, etc.

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

Request a new shared mailbox to be shared with multiple people

• This form is used to request to have IT equipment set up in learning spaces around campus.

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers

• Request the creation of a new listserv or changes to an existing listserv.

Request a SharePoint Intranet site for your project, department, or other campus community.