Popular Services

Request registration for a device that you can't register yourself

Report an issue or request something that you could not find in the Service Catalog.

• Wired Port Activation

Use this form to request updates to an existing service.

• This is where you can request a change to ID card access.

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

• Request a software install
• Request a software license
• Configuration changes/updates

• Surplus pickups of computers, monitors, computer peripherals, and printers

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Card Access Issues should be reported here.
• Card Issues
• Door Issues

• Student laptop loan request form

Request a new account with an on-campus sponsor

Use this form to request a new phone service.

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers

• Office computer issues

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• Classroom technology help and resources
• Projector Issues
• Audio Issues

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

Shared Mailbox Access Management

• Connect to a specific printer

Request a reset of on an Oneonta domain password, used for computer logins, email, etc.