Popular Services

Report an issue or request something that you could not find in the Service Catalog.

Request registration for a device that you can't register yourself

• Request a software install
• Request a software license
• Configuration changes/updates

• Connect to a specific printer

Request access to the VPN to connect to the campus network for accessing specific resources

Use this form to request updates to an existing service.

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Request grade analysis from IR

Request a reset of on an Oneonta domain password, used for computer logins, email, etc.

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• Self Service Project Request Form

• This is where you can request a change to ID card access.

• Student laptop loan request form

• Wired Port Activation

Card Access Issues should be reported here.
• Card Issues
• Door Issues

Shared Mailbox Access Management

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

• Classroom technology help and resources
• Projector Issues
• Audio Issues

• This form is used to request to have IT equipment set up in learning spaces around campus.

Please use this form to submit a data request to Institutional Research.

• Request the creation of a new listserv or changes to an existing listserv.