Popular Services

Report an issue or request something that you could not find in the Service Catalog.

Use this form to request updates to an existing service.

• Request a software install
• Request a software license
• Configuration changes/updates

• This is where you can request a change to ID card access.

Card Access Issues should be reported here.
• Card Issues
• Door Issues

Request a new account with an on-campus sponsor

• Office computer issues

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

• Request a new shared mailbox with access for multiple people

• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers

• Shared Mailbox Access Management

• Use the form to request administrative access on New York state owned, University configured and assigned computer hardware.

Request help to access the internet

• Request access to the VPN to connect to the campus network for accessing specific resources

• This form is used to request to have IT equipment set up in learning spaces around campus.

• use this form to report issues with University-provided phones
• dial tone • audio • Mitel software
• desk phone • voicemail/directory/call history

Please use this form to submit a data request to Institutional Research.

• Self Service Project Request Form

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

• This form will request a new standard computer for new hires

• Form to request a non-standard computer

• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)