Popular Services

Request registration for a device that you can't register yourself

Report an issue or request something that you could not find in the Service Catalog.

• Wired Port Activation

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

• Student laptop loan request form

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• Request a software install
• Request a software license
• Configuration changes/updates

Use this form to request updates to an existing service.

• Classroom technology help and resources
• Projector Issues
• Audio Issues

• Office computer issues

Use this form to request a new phone service.

Request access to the VPN to connect to the campus network for accessing specific resources

Request access for Student Adobe Creative Cloud

• Office move request form
• This move request form includes the phone

• This form will request a new standard computer for new hires

• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)

Shared Mailbox Access Management

Online Directory Updates

• Request the creation of a new listserv or changes to an existing listserv.

Request a new account with an on-campus sponsor

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

• Request for paper, toner, or help with a printer

• This form is used to request to have IT equipment set up in learning spaces around campus.