Popular Services

Report an issue or request something that you could not find in the Service Catalog.

Use this form to request updates to an existing service.

Request registration for a device that you can't register yourself

• This is where you can request a change to ID card access.

Card Access Issues should be reported here.
• Card Issues
• Door Issues

Request access to the VPN to connect to the campus network for accessing specific resources

• Office computer issues

Shared Mailbox Access Management

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

Request a new email account to be shared with multiple people

• Surplus pickups of computers, monitors, computer peripherals, and printers

• Request a software install
• Request a software license
• Configuration changes/updates

• Wired Port Activation

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Use this form to request a new phone service.

If you have a question about your SharePoint site, use this form for assistance.

• This form will request a new standard computer for new hires

Use this form to request an extension of your Oneonta account if you're a recent graduate and your account has been disabled

• Office move request form
• This move request form includes the phone

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• Connect to a specific printer

Request a new account with an on-campus sponsor

Request access for Student Adobe Creative Cloud

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.