Popular Services
Report an issue or request something that you could not find in the Service Catalog.
Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.
• Request a software install
• Request a software license
• Configuration changes/updates
• Classroom technology help and resources
• Classroom Lectern Computers • Projector Issues
• Conference Room Computers • Audio Issues
• This form is used to request to have IT equipment set up in learning spaces around campus.
• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender
Card Access Issues should be reported here.
• Card Issues
• Door Issues
Use this form to request training to make documents accessible, locating accessible content, support for documents which you are making accessible
• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.
• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.
Request a guest login account for a classroom or lab computer.
• use this form to report issues with University-provided phones
• dial tone • audio • Mitel software
• desk phone • voicemail/directory/call history
• Request a reset of on a SUNY Oneonta password, used for computer logins, email, etc.
• Request access to the VPN to connect to the campus network for accessing specific resources
• monitor • webcam • tablet
• software • docking station
• need a quote? • speakers