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Services or Offerings?
Banner Install Request
  1. Services
  2. Administrative Apps, Banner, IR
• Request a Banner Release or patch install.
Banner Managed Listserv Request
  1. Services
  2. Administrative Apps, Banner, IR
• Request the creation of a new listserv or changes to an existing listserv.
Brightspace General Assistance
  1. Services
  2. Brightspace Help & Training
Classroom Technology Help
  1. Services
  2. Labs, Class & Meeting Spaces
• Classroom technology help and resources
• Projector Issues
• Audio Issues
Connect to a Printer
  1. Services
  2. Hardware, Software, & Printing
  3. Printing
• Connect to a specific printer
Course Merge
  1. Services
  2. Brightspace Help & Training
Directory Update
  1. Services
  2. Network, Wi-Fi & Phones
  3. Telephone Services
Online Directory Updates
Enterprise Application Services General Support
  1. Services
  2. Administrative Apps, Banner, IR
• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.
Equipment Pickup
  1. Services
  2. Hardware, Software, & Printing
  3. Hardware
• Surplus pickups of computers, monitors, computer peripherals, and printers
General SharePoint Issues/Questions
  1. Services
  2. Email & Collaboration Tools
If you have a question about your SharePoint site, use this form for assistance.
General Teams Issues/Questions
  1. Services
  2. Email & Collaboration Tools
Use this form if you need help with Microsoft Teams
General Ticket
  1. Services
  2. Report an Issue
Report an issue or request something that you could not find in the Service Catalog.
Grade Analysis Request
  1. Services
  2. Administrative Apps, Banner, IR
  3. Institutional Research
Request grade analysis from IR
Institutional Research Data Request
  1. Services
  2. Administrative Apps, Banner, IR
  3. Institutional Research
Please use this form to submit a data request to Institutional Research.
Issue with Office 365, or E-Mail
  1. Services
  2. Email & Collaboration Tools
Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.