Computer Lab & Classroom Software Installation

Please read the Computer Lab Software Installation Policy before submitting your request:

  1. Instructors requesting software to be installed in the computer labs must do the following:
    1. Fill out the form using the button on the right part of the window
    2. Deliver any software installation media or provide website information to download such media to ITS staff (You can drop this off to the Service Desk in the Milne Library basement or email to helpme@oneonta.edu. Please specify the request number from the form you filled out in step 1).
    3. Proof of valid licenses and number of licenses available for us to use. Submit digital copy of purchase requisition or letter from vendor. Hard copies can be dropped off at the Service Desk in the Milne Library basement. Trial/Demo software is not considered a valid license for installation in labs.
    4. Provide any installation documentation for the software.
  2. The software installation form and corresponding software must be submitted three (3) weeks prior to the time the software is needed. 
  3. Software delivered with shorter time frame will result in a first-come, first-serve basis with an installation period of up to three (3) weeks 
  4. ITS will notify the instructor when the software is installed and ready to test by email. 
  5. Software installed in University labs should be tested at least 72 hours prior to when the software will be used to make sure it is working according to the instructor’s needs. 
  6. Installation of discipline-specific software does not assure support or training for students using the software. Students requesting assistance or training with discipline-specific software will be directed to the class instructor. 
  7. ITServices reserves the right to deny any software that is unstable, not supported, outdated, conflicts with any other installed software or will otherwise not function correctly in our labs environment. 
  8. Software requests for the Fall Semester should be made before May 1st while requests for the Spring Semester should be made before December 1st. Software requested after these dates are subject to delay. 

You can view the software installed in a lab here.