My Recently Visited Services

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

• Connect to a specific printer

Request registration for a device that you can't register yourself

Card Access Issues should be reported here.
• Card Issues
• Door Issues

• Classroom technology help and resources
• Projector Issues
• Audio Issues

• Form to request a non-standard computer

• This is where you can request a change to ID card access.

• Request the installation of software in a computer lab.

Request a reset of on an Oneonta domain password, used for computer logins, email, etc.

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• Office computer issues

• Student laptop loan request form

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

Request access to the VPN to connect to the campus network for accessing specific resources

Report an issue or request something that you could not find in the Service Catalog.

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Use this form to request a new phone service.

• Request for paper, toner, or help with a printer

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

• Use this form if you not only received a Phishing email, but potentially clicked a link or responded with your personal information

• Report a problem in a computer lab to IT Services.

• Request a software install
• Request a software license
• Configuration changes/updates