My Recently Visited Services

• Wired Port Activation

Use this form to request a new phone service.

Request registration for a device that you can't register yourself

Shared Mailbox Access Management

• Request a software install
• Request a software license
• Configuration changes/updates

Online Directory Updates

Request access to the VPN to connect to the campus network for accessing specific resources

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• This form will request a new standard computer for new hires

Report an issue or request something that you could not find in the Service Catalog.

• Request the installation of software in a computer lab.

If you have a question about your SharePoint site, use this form for assistance.

Request a new email account to be shared with multiple people

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

• Form to request a non-standard computer

If you believe your computer or device has a virus

A request form for Faculty to request “W” drives for their students.

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)

Use this form to request an extension of your Oneonta account if you're a recent graduate and your account has been disabled

• Office computer issues