My Recently Visited Services

• Shared Mailbox Access Management


• This form will request a new standard computer for new hires


• use this form to report issues with University-provided phones
• dial tone • audio • Mitel software
• desk phone • voicemail/directory/call history


• Request a Banner Release or patch install.


• Office computer issues


Request a new account with an on-campus sponsor


Request help to access the internet


• Connect to a specific printer


• Request a reset of on a SUNY Oneonta password, used for computer logins, email, etc.


Request grade analysis from IR


A survey coordination request with Institutional Research


• Request for help with an office printer


• Request help with a computer lab or learning space printer


• Request support for multi-factor authentication (MFA).


• Request the creation of a new listserv or changes to an existing listserv.


Use this form to request a new phone service.


• Form to request a non-standard computer


Online Directory Updates


Use this form to request updates to an existing service.


• This form is used to request to have IT equipment set up in learning spaces around campus.


• Classroom technology help and resources
• Classroom Lectern Computers • Projector Issues
• Conference Room Computers • Audio Issues


If you have a question about your SharePoint site, use this form for assistance.


• Card Access Hardware Requests


• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.


Use this form if you need help with Microsoft Teams