My Recently Visited Services

• This form will request a new standard computer for new hires

• Self Service Project Request Form

• Request the installation of software in a computer lab.

• Request a software install
• Request a software license
• Configuration changes/updates

• Classroom technology help and resources
• Projector Issues
• Audio Issues

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

Request a reset of on an Oneonta domain password, used for computer logins, email, etc.

Request registration for a device that you can't register yourself

Request a new shared mailbox to be shared with multiple people

Please use this form to submit a data request to Institutional Research.

Request access to the VPN to connect to the campus network for accessing specific resources

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.

Use this form to request updates to an existing service.

Report an issue or request something that you could not find in the Service Catalog.

• This form is used to request to have IT equipment set up in learning spaces around campus.

Shared Mailbox Access Management

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.

• Already installed software is displaying an error

If you have a question about your SharePoint site, use this form for assistance.

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

• Office computer issues

Card Access Issues should be reported here.
• Card Issues
• Door Issues

• This is where you can request a change to ID card access.