My Recently Visited Services

Report an issue or request something that you could not find in the Service Catalog.

• This form is used to request to have IT equipment set up in learning spaces around campus.

Request help to access the internet

• Request the installation of software in a computer lab.

• Request a reset of on a SUNY Oneonta password, used for computer logins, email, etc.

Use this form to request a new phone service.

• This is where you can request a change to ID card access.

Use this form to request training to make documents accessible, locating accessible content, support for documents which you are making accessible

• Connect to a specific printer

Use this form to request updates to an existing service.

• A request for access to a Banner related Application:
• Banner • Argos • Apex • ePrint • Xtender

• Request the creation of a new listserv or changes to an existing listserv.

• Already installed software is displaying an error

Online Directory Updates

• Request support for multi-factor authentication (MFA).

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

• Request a software install
• Request a software license
• Configuration changes/updates

• Form to request a non-standard computer

• Wired Port Activation

• Request help with a computer lab or learning space printer

• Classroom technology help and resources
• Projector Issues
• Audio Issues

• This form will walk users through requesting a new standard computer.
• Technology purchases are contingent upon available funding.