My Recently Visited Services

• Wired Port Activation

Request help to access the internet

• Request Card Access Data here

Request a reset of on a SUNY Oneonta password, used for computer logins, email, etc.

• Form to request a non-standard computer

Report an issue or request something that you could not find in the Service Catalog.

• Request a software install
• Request a software license
• Configuration changes/updates

Use this form if you have an issue or question with the Microsoft Office 365 platform including Outlook, Word, PowerPoint, Excel, etc.

If you have a question about your SharePoint site, use this form for assistance.

• This is where you can request a change to ID card access.

• Office computer issues

Shared Mailbox Access Management

• Request for paper, toner, or help with a printer

• Request a refurbished computer
• SUNY Oneonta Refurbished Technology (SORT)

• Request a Banner Release or patch install.

• Student laptop loan request form

Use this form to request a new phone service.

• Report a problem in a computer lab to IT Services.

• Use this form if you not only received a Phishing email, but potentially clicked a link or responded with your personal information

• Classroom technology help and resources
• Projector Issues
• Audio Issues

• Report trouble with WiFi
• Wireless network connections
• SSIDs (Red Dragon WiFi and Eduroam) Access

• Request NON-ACCESS related assistance for an issue or request related to Banner, Argos, Apex, ePrint, Xtender, etc.